Frequently Asked Questions
Everything you need to know about your nutritious journey with FitFeast.
How do you ensure the freshness of the meals during shipping?
All FitFeast meals are packed in insulated thermal liners with biodegradable gel packs to maintain a refrigerated temperature until they reach your doorstep.
Can I customize my meal plan or skip a week?
Absolutely. You can manage your subscription through your account dashboard to swap meals, adjust quantities, or skip a delivery as long as changes are made 48 hours before your billing date.
Are your ingredients organic and locally sourced?
We prioritize high-quality ingredients by partnering with local farms. While not every single ingredient is certified organic, we guarantee non-GMO produce and hormone-free proteins in every dish.
What should I do if my delivery is delayed or damaged?
If your package arrives damaged or is significantly delayed, please contact our support team immediately. We offer a 100% Freshness Guarantee and will issue a refund or replacement for any compromised items.
Do you cater to specific dietary restrictions like Keto or Vegan?
Yes, our menu is clearly labeled with dietary icons. You can filter our weekly selection by Keto, Paleo, Vegan, Gluten-Free, and High-Protein options to suit your fitness goals.
How long do the meals stay fresh in the refrigerator?
Our meals are designed to stay fresh for up to 5-7 days after delivery. Each container is marked with a 'use-by' date to ensure you enjoy them at peak quality.